FAQ
Frequently asked questions
What time is check-in / check-out?
Standard check-in is from 16:00 and check-out is by 11:00. Contact us if you need flexibility.
Is a deposit required?
If your check-in date is more than a month away, a 30% deposit secures your booking and the balance is collected before check-in. Stays within a month of check-in are paid in full at booking.
Is parking available?
Yes, secure parking is available at the property.
Can I bring pets?
Please contact us before booking so we can confirm pet suitability for your stay.
How far is the beach / Mar Menor?
The Mar Menor lagoon is a short drive from Serena Golf - see the Location page for details.